berbdt Privacy Policy

1. Introduction and Applicability

berbdt is a reliable online betting and casino platform that provides safe and entertaining services for players in Bangladesh. Protecting your privacy is our fundamental responsibility. This privacy policy explains how berbdt collects, stores, uses, and shares your personal information with third parties.

This policy applies to berbdt's website, mobile application, and all related services. If you are under 18 years of age or under 21 years of age, please refrain from using berbdt's services.

We may update this privacy policy from time to time. If changes are made, we will post a notice on the website and update the "Last Updated" date at the top of the policy.

2. Information We Collect

The following types of information may be collected during registration and use of the berbdt platform:

2.1 Personal Identity Information

• Full name, date of birth, and national identity card number (for age verification)
• Email address and mobile number (for account communication)
• Residential address
• Account login credentials (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history
• Betting and gaming activity records

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Cookie and session data
• Platform access and usage logs
• Geographic location data (approximate)

2.4 Communication Information

• Live chat support records
• Email communication history
• Complaint and feedback details

3. How We Collect Information

berbdt collects information in the following ways:

3.1 Direct Collection

Information is collected directly from you when you fill out a registration form, submit identity verification documents, complete deposits or withdrawals, contact us via live chat, or send an email.

3.2 Automatic Collection

Information is collected automatically through cookies, web beacons, and similar technologies when you visit the platform. This information is used to improve the platform's performance.

3.3 Collection from Third Parties

Necessary information may also be received from identity verification service providers and payment processors — always in compliance with applicable law.

4. Purposes of Using Information

berbdt uses collected information only for the following purposes:

• Creating and managing accounts and verifying age
• Processing all financial transactions including deposits and withdrawals
• Preventing fraud, money laundering, and unauthorized activity
• Providing 24/7 customer support and resolving issues
• Meeting applicable legal and regulatory obligations
• Informing you about new bonuses, promotions, and offers
• Improving platform security and user experience
• Managing responsible gaming programs

5. Sharing and Disclosure of Information

berbdt may share your personal information in limited circumstances and under strict confidentiality agreements with the following parties:

5.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, IT infrastructure providers, and cloud storage providers — only on the condition that they act in accordance with berbdt's instructions.

5.2 Legal Requirements

Information may be disclosed in compliance with applicable law in the case of court orders, lawful requests from investigative authorities, or other legal obligations.

5.3 Security and Fraud Prevention

Information may be shared with relevant authorities or partners to detect and prevent fraudulent activity, money laundering, or other illegal activities.

5.4 Business Transfers

If there is any change in berbdt's ownership or business operations, user information may be included as part of that transfer — however, the new authority will also be bound to comply with this privacy policy.

6. Cookie Policy

Cookies are used on the berbdt website — these are small text files stored on your device. The purposes of using cookies are:

• Essential Cookies: Maintaining login sessions and ensuring security
• Functional Cookies: Remembering language preferences and account settings
• Analytical Cookies: Analyzing platform usage patterns
• Security Cookies: Detecting fraudulent logins

You can disable cookies from your browser settings, but doing so may limit some features of the platform.

7. Data Retention Period

berbdt retains your personal information only for as long as necessary:

• For the entire duration that your account remains active
• After account closure, for the period required to meet legal obligations
• Financial transaction records are generally retained for a minimum of 5 years
• Security logs are retained in accordance with applicable regulations

After the designated period has ended, data is deleted in a secure and verifiable manner.

8. Your Rights

As a berbdt user, you have the following rights:

8.1 Right to Access

You may request a copy of your personal information held by berbdt.

8.2 Right to Correction

If there are any errors or inaccuracies in your information, you may request a correction. Many details can be updated directly from account settings.

8.3 Right to Deletion

In certain circumstances you have the right to request deletion of your personal information. However, information retained to meet legal obligations may not be possible to delete.

8.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

8.5 Right to Portability

You may request your information in a structured, commonly used, and machine-readable format.

8.6 Right to Object

You may object at any time to the use of your information for marketing communications.

9. Data Security Measures

berbdt adopts industry-standard security measures to protect your information. Our security infrastructure includes:

• SSL/TLS encryption — all data transmissions are encrypted
• Password hashing — plain-text passwords are never stored
• Two-factor authentication
• Regular security audits and vulnerability testing
• Restricted access — only authorized staff can access necessary information
• Data backup and disaster recovery planning
• 24/7 security monitoring system

However, no data transmission over the internet is completely secure. We make every effort to ensure maximum protection, but a guarantee of 100% security is not possible.

10. Third-Party Links and Services

The berbdt platform includes services from game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, etc.). These providers have their own privacy policies that apply to their services. This privacy policy applies only to information collected directly by berbdt.

11. Privacy of Children and Minors

berbdt's services are for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor's information has been collected, that information will be deleted immediately and the account will be closed.

If parents believe their child is using berbdt, please contact [email protected] immediately.

12. Responsible Gaming and Use of Information

berbdt places the highest importance on responsible gaming. For this purpose, we analyze your gaming activity data — to identify risky behavior and provide support in a timely manner. This analysis is carried out for your protection.

If you wish, you can set your own gaming limits, activate a temporary break, or self-exclude. To learn more, visit our Responsible Gaming page.

13. Policy Changes

berbdt reserves the right to revise this privacy policy from time to time. If changes are made:

• A notice will be posted on the website
• The "Last Updated" date at the top of the page will be changed
• For significant changes, you will be notified at your registered email address

Continuing to use berbdt after any changes will be considered as your acceptance of the revised policy.